1 hour ticket response
We are dedicated to delivering a quick and appropriate response to each technical support ticket posted by a client. Our capable client service staff representatives will examine your issue and will think of the most effective solution. We offer a 1–hour response time guarantee for all trouble tickets. As a matter of fact, the average ticket response time has proven to be twenty minutes.
A First–Class Client Support Service
We’ve got a team of web hosting support experts who will be happy to respond to all your questions whenever you are in need of help. Almost all our help desk staff members have lots of years of experience in the cloud hosting sphere, so you can always count on swift and elaborate answers to your concerns.
A User–Friendly Help Center
To help you get a quick suggestion on how to use a specific service, we have implemented a really user–friendly Help section in your Control Panel. You can browse through a wide collection of web hosting account management articles and website administration articles, take a glimpse at the F.A.Q. database or check out our how–to video tutorials.
