A 99.9% Server Uptime
The main benefit of developing your own cloud hosting platform is that you don’t need to worry about compatibility issues – you configure a special set of software applications in such a manner so as to be compatible with a particular set of hardware parts. The end result is something significantly more stable and reliable, as there are fewer possible risks of failure. We’ve set up our cloud hosting system atop tried and trusted hardware parts in addition to a strongly customized version of Security–Enhanced Linux in order to set up a very safe home for your websites.
That’s why, with all our cloud hosting plans we offer a 99.9% server uptime guarantee. This guarantee is valid for all our datacenters.
A 99.9% Network Uptime
If you wish to offer a premium hosting service, you can scarcely rely on the default network configuration in a datacenter. We’ve built our very own custom network in an attempt to ensure a faster–than–the–speed–of–sound connection speed with the outside world.
And thanks to this, regardless of which datacenter facilities you choose: our US based datacenter, our UK based datacenter, in our FI based datacenter, in our Eastern Europe based datacenter or our AU based datacenter, you will take advantage of an assured 99.9% network uptime. And this uptime guarantee applies to all hosting packages offered in each datacenter.
A 30–Day Money–Back Guarantee
Although we have done everything to curtail all potential risks with our cloud hosting packages and although we offer premium client support, there are times when the client is just not content with what we have to offer. Or he needs to upgrade to a more powerful web hosting solution, like a VPS server or a dedicated server.
This is exactly why our company offers a 30–day money–back guarantee with each of our cloud hosting packages, no questions asked. If you’re not satisfied, we will give you a reimbursement.
24/7 Technical Support
If you have ever been forced to wait for hours to get a reply, you’re aware of how exasperating this can be, even more so when your site is at stake. That’s why our company offers you a 24x7 support service with a 1–hour response time guarantee. Regardless of what happens or what holiday it is – our technicians will be here for you and they’ll respond to you in under an hour. And the best thing is that their average support ticket response time is under 20 minutes!