Help and Support Channels

  • 1 hour ticket response time

  • A 1–hour Ticket Solution Warranty

  • Our group of professionals will do their best to reply to your support enquiries within less than 1 hour. If, however, the issue you have come across requires help from the Administrators’ =Department,= we’ll forward the ticket to the person on duty and will submit a comment to notify you.

  • Top quality support service

  • Top–quality Client Help And Support Service

  • We provide you with 7 days a week technical assistance through a super–fast ticketing solution built into your Control Panel. You could e–mail us at any time about any of the software packages that come pre–configured on the virtual server, this includes the desired OS, the server management panel and our in–house made Control Panel.

  • Intuitive help center

  • An Educational Help Zone

  • Each section of the Control Panel that is offered without charge with your VPS features a built–in article base. You can find a variety of extensive how–to tutorials and a selection of step–by–step video classes that present all the fundamental website management responsibilities. You can start using them by clicking on the Help or Video keys in the right side of each Control Panel section.