Q: Why do I need to transfer my website? What does web site migration entail?
A: When your present hosting provider can no longer match the requirements of your website, or when you suffer from continual downtime, or if you have to wait for hours for the client support team to reply back to you, it might be a smart idea to change your web hosting provider, i.e. to transfer all the files for your sites together with your databases from your current provider to your new provider. At Newport Pagnell Hosting, we understand that this can be hard and time–consuming. That’s why we’ll accomplish all that for you at no cost!Our seasoned technical team representatives will transfer your website content from your present hosting provider to us. Our technicians have got extensive experience with website migration and are able to handle anything – from a normal WordPress–driven weblog or Joomla™–driven website, to a highly elaborate, custom–made web application.
Q: How long will it take for my website to be moved over to your platform?
A: We try to implement all web site migrations ASAP. Nevertheless, we do not have a fixed time frame for website migrations. There are different elements that you need to take into account – the sheer size of your web site and the workload of our web site migration team, etc. We always try to accomplish each migration in under 48 hours. With less sizeable sites, our team typically manages to finish in less than 24 hours.
Q: What details will I be asked to provide to your Website Migration Department?
A: We do not collect any personal data. We’ll require, however, the login info for your old web hosting account and the name of the web site that you wish to move.
Q: You will access sensitive info. How can I be sure that you won’t misuse it?
Q: Will my web site be unavailable during the transfer?
A: Nah. Your site will remain accessible online during the transfer. As soon as everything is done on our end, we will notify you so that you can examine it and check for problems. If everything’s alright, all you will have to do is edit your domain name’s DNS settings.
Q: Will my old hosting provider need to provide any info/help?
A: No. We will never touch base with your hosting provider about anything. They will not be aware of the website transfer either.
Q: Which hosting providers can you transfer website content from?
A: We can migrate your site from any hosting provider or any Linux–driven hosting platform as long as we can acquire access to the Control Panel and there is File Transfer Protocol access available.The only websites that we are unable to migrate are the ones based on closed–source software applications such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.