Customer Support Channels
A 1–hour Response Guarantee
Delivering high–quality support prompt is our main priority, so we backup each cloud hosting plan with a 1–hour ticket reply guarantee. The moment you supply a ticket or drop an e–mail, our customer technical support crew will do all they could do to deliver the most acceptable resolution for your situation and to give you help quickly.
A Top–quality Support Service
Our customer assistance service is supplied by a team of licensed experts who are ready to react to your issue immediately. You could contact the technical support crew by launching a customer assistance ticket from your Control Panel or by submitting us an e–mail message. On business days, you may also contact us on the telephone or use the online chatting solution.
An Intuitive Help Section
Should you require support while working within the Control Panel, you can always select the Help button and find your concern in the set of content articles that will pop up. We have also turned most of the articles and reviews into videos. The listing of videos will show up if you click on the Videos button present on the top right.