Many individuals who start using their first web hosting account, or change companies, usually have queries about how certain tasks are performed or encounter complications when setting up different things like emails, site settings, etc. That’s why, a lot of web hosting companies have compiled documentation with frequently asked questions and issues in order to help their clients get information quickly and seamlessly. As a result, the client service staff members can concentrate on real problems that some clients may be facing, because the solution for the minor things will already be available on the web and customers will be able to fix them without getting in touch with the customer service staff. Having detailed documentation is rather important, especially for new clients without any practical experience, as the web hosting service entails a plethora of features and many people can get confused about what to do. A good knowledge base can both help you carry out the procedures that you wish and become aware of how the web hosting service works as a whole.

Extensive Online Documentation in Cloud Hosting

All cloud hosting that we’re offering feature an exhaustive knowledge base where you can find all you should know in regard to your hosting account. Regardless of whether you’d like to set up a new MySQL database, to forward a domain using an .htaccess config file or to create an email address on your desktop PC or phone, you can just read our step-by-step help articles and all the info that you need will be there. When you open a certain section of your Hepsia Control Panel, you will see articles that are dedicated to the functions that can be accessed through it. In case you wish to see the entire archive of articles and get acquainted with all the functions that Hepsia offers, or only to read generic information about the hosting service, you can examine the whole knowledge base, which can be accessed through the Help menu in your Control Panel. We have made every effort to encompass any predicament that you might encounter, but if you don’t find the information that you’re looking for, you can always get in touch with us, as our client service staff is available 24-7.